Came across this quote and couldn’t agree more. This concept is core to the strategy of Proper Cloth.
For software going forward, help will be built into the user interface. It will be a part of the infrastructure, embedded in normal interface elements instead of being an add-on. (via 52 Weeks of UX)
When a customer is using [...]
Categories: Design
Tagged: customer service
Just fantasizing about technology a bit today… Consider the following trends:
1.) The internet is coming to our TV’s.
2.) TV’s are getting 3-dimensional displays.
3.) Gesture control technology is becoming a useful interface.
Put those three together and what becomes possible? Well, lots of things, but one of them would be an entirely new e-commerce experience.
Picture mom shopping for shoes online. She [...]
Tagged: 3D, ecommerce, gesture control, interface, TV
What drives your company’s product development? That is, in the day-day decisions when you’re considering trade-offs and shifting priorities – what drives your analysis?
In pure technology companies and research, product development should be driven by technology. When I was an engineer developing consumer satellite modems every decision was based on technology. We only considered performance [...]
Categories: Design
Tagged: Design, Technology
There is some interesting research coming out of MIT (professor Glen Urban) that I think will eventually be relevant to behavioral ad targeting. The research recognizes that different people, in different contexts have different cognitive styles.
Cognitive styles can be measured across several different dimensions. Some examples include: impulsive (makes decisions quickly) vs. deliberative (explores [...]
Tagged: Cognitive Style, Conversion Rate, Glan Urban, Internet Marketing, Targeted Advertising, Website design
I’ve been doing a lot of user interface design lately, and Sam Decker pointed me to a great presentation on Web 2.0 Product Management by Dan Olsen. There is a section in the slide show on UI design that is definitely worth taking a look at. One of the points that I found really useful [...]
Categories: Design
Tagged: Design, User Interface Design, Web Page Design