http://sephskerritt.com/2010/05/14/design-as-customer-service/ Startups, Design, Marketing, User Experience, New York, Life Thu, 05 Jan 2012 07:00:23 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://sephskerritt.com/2010/05/14/design-as-customer-service/comment-page-1/#comment-177 Sheng Thu, 23 Dec 2010 19:21:18 +0000 http://sephskerritt.com/?p=208#comment-177 I completely agree with the above. There are too many firms today that do not put enough energy and diligence into creating an elegant UI and instead focus on troubleshooting as problems arise. Apple's products are impressive precisely because they pour enormous resources into design (both physical and UI) to ensure that even the most tech rusted are able to use them with ease. I completely agree with the above. There are too many firms today that do not put enough energy and diligence into creating an elegant UI and instead focus on troubleshooting as problems arise. Apple’s products are impressive precisely because they pour enormous resources into design (both physical and UI) to ensure that even the most tech rusted are able to use them with ease.

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